CHAIN MAIL

Issue 151    December 1st   to March 1st 2022

News from the Hungerford Surgery

Christmas & New Year Opening Hours 2021/2022

Monday 20th Dec  to Friday 24th Dec 2021: Normal day 8:00 am – 6:30 pm

Monday 27th & Tuesday 28th December 2021:     Closed

Wednesday 30th Dec  to Friday 31st Dec 2021: Normal day 8:00 am – 6:30 pm

Monday 3rd Jan 2022:                               Closed

Tuesday 4th Jan to Friday 7th Jan 2022:    Normal day 8:00 am – 6:30 pm

Repeat Prescriptions:  Please request your repeat prescriptions in a timely fashion to ensure you do not run out of medication over the Christmas period. We need at least 48 hours’ notice to process your prescription and Boots in Hungerford will need at least the same amount of time to prepare your medication for collection. Pop a note in your diary to order your medication by Friday 17th December at the latest please.

Additional Roles in Primary Care:   Part of the NHS’s plan to help address the increasing demand on GP surgeries is to  invest heavily in a variety of additional healthcare roles. These roles are designed to support our clinical staff where appropriate by providing effective and efficient options to patients who don’t need to see a GP. Hungerford Surgery is now part of the West Berkshire Rural Primary Care Network, and we are working collaboratively with our colleagues from Lambourn and Kintbury & Woolton Hill surgeries, and indeed local pharmacies, to widen the provision of healthcare services to our collective list of 24,000 patients. Please see the Patient Participation Group’s page for more details.

Community Pharmacy Consultation Service:   We have introduced a new, same-day, GP community pharmacist consultation service to help you receive quality care and support for minor health conditions, more quickly by accessing care from your community pharmacist.

This is for minor illnesses such as: – Ankle, foot, knee, lower leg or arm swelling or pain / Athlete’s foot / Allergic reactions / Bites or stings / Coughs and colds / Eye infections / Headaches / Lower back pain / Mouth ulcers and blisters / Rashes / Sore throat / Shoulder pain. Now, when you contact us regarding a minor condition, after discussing your condition, where appropriate, our receptionist will offer you the option of having a same-day appointment with your community pharmacist. Community pharmacists are highly qualified and experienced in providing clinical advice and care (including recommending over the counter treatments) for minor illnesses and conditions. They will offer you a same-day consultation via the phone, or in person, which can be arranged quickly and at a time to suit you. The pharmacist will make a record of the outcome of your consultation and send it to your GP. If having given you advice/treatment, your pharmacist identifies you need further specialist help your pharmacist, will be able to refer you back to your GP, or onto another health service for support. Community pharmacists have already successfully seen thousands of patients following a call to NHS 111 and through GPs around the country who have been piloting this service. Evidence from these pilots shows advice provided by community pharmacists results in the same outcome, as if the patient went to see their GP, or attended an emergency department.

Seasonal Flu Immunisation Campaign 2021/22:   By the time you read this most of our eligible patients will have received their annual flu jab, either through attending one of the two successful vaccination clinics at the John of Gaunt School during September and November, or by attending the surgery or one of the local pharmacies. Feedback from our patients has once again been very encouraging and our thanks go to the surgery team of administrators and ‘jabbers’, our team of volunteers who helped things run so smoothly, and the staff at the JOG School who gave over their facilities and made us feel so welcome. If you have still not had your flu jab, please contact us asap and arrange an appointment to be jabbed at the surgery. The flu season is far from over and if you are aged 50 and over, or have a long-term medical condition, it is never too late to get the flu vaccination. Call us on 01488 682507 or ask for your flu jab at your next surgery appointment.  

Covid-19 Boosters and 3rd Vaccine: Although we were proud to play a significant in helping to deliver over 66,000 Covid-19 vaccinations to patients as part of the West Berkshire Vaccination Hub at Newbury Racecourse during the Spring, Hungerford Surgery were unable to commit the resources necessary to deliver the Covid Booster and 3rd Covid vaccine (for immuno supressed patients) in the Autumn. If for no other reason we wanted to concentrate all our efforts on getting back to normality, organising and giving over 4,000 seasonal flu jabs and seeing as many of our patients face to face as necessary. At the time of writing the Berkshire West Clinical Commissioning Group are still to confirm the exact arrangements for Hungerford patients but all being well you will be reading this having had your booster or 3rd vaccination.

We wish all our patients a peaceful festive season and a happy and healthy New Year

MH